We collect personal information such as name, email, address, postcode and telephone number when you register with us so that we can communicate with you in relation to any services that we provide to you as well as keeping you updated with offers and services we think may be of interest to you as they arise. When you visit our website we automatically receive and record information from your computer and browser including your IP address, software and hardware attributes. We use Google Analytics and lead generation tracking software to track your usage, along with cookies to remember your preferences. You can read our cookie policy here. When you call us, we may record the call to track, monitor, review and improve our customer service levels.
We may process certain types of personal data about you as follows:
- Identity Data may include your first name, maiden name, last name, marital status, title and gender.
- Contact Data may include your billing address, service address, email address and telephone numbers.
- Financial Data may include your billing address, service address, email address and telephone numbers.
- Transaction Data may include your billing address, service address, email address and telephone numbers.
- Technical Data may include your billing address, service address, email address and telephone numbers.
- Profile Data may include your billing address, service address, email address and telephone numbers.
- Usage Data may include your billing address, service address, email address and telephone numbers.
- Marketing and Communications Data may include your billing address, service address, email address and telephone numbers.
We may also process Aggregated Data from your personal data but this data does not reveal your identity and as such in itself is not personal data. An example of this is where we review your usage data to work out the percentage of website users using a specific feature of our website. If we link the aggregated data with your personal data so that you can be identified from it, then it is treated as personal data.